1 reviews | Active since Aug 2018
Bad customer service and bad jewellery
Bad customer experience. Bad qaulity of white gold rings. Purchased wedding rings paid almost R20000 only to find out the warrenty of the ring 6 months. Diomond fell out lucky i found it and they want to charge me R3100 to replace the daimond when i still have it. will neva purchase any jewellery from any american swiss stores. Comes from a valid tfg customer. Very unhappy customer
Good day Venitas
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Customer Support team
Good day Venitas
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Customer Support team