NM
Nati M
1 reviews | Active since Oct 2018
01 Feb 2019, 18:04
Bad customer service
TFG Group has no customer service at all, it doesn’t value their customer and you will be sent from pillar to post for just a simple request. I requested for an adjustment on my monthly installments on the 11th of January and to date I’ve just be sent from one department to another.
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Replies (1)
TFG's replyOfficial
22 Feb 2019, 15:21Good day Nati M,
Please accept our sincere apologies for the delay in responding to your comment. Due to a technical problem we were unable to access the portal.
Kindly forward us your details so that we may assist with your request.
Thank you for contacting us regarding this.
Kind Regards
The Customer Support Team
Please accept our sincere apologies for the delay in responding to your comment. Due to a technical problem we were unable to access the portal.
Kindly forward us your details so that we may assist with your request.
Thank you for contacting us regarding this.
Kind Regards
The Customer Support Team
Best regards,
TFG's reply22 Feb 2019, 15:21
Official
Good day Nati M,
Please accept our sincere apologies for the delay in responding to your comment. Due to a technical problem we were unable to access the portal.
Kindly forward us your details so that we may assist with your request.
Thank you for contacting us regarding this.
Kind Regards
The Customer Support Team
Please accept our sincere apologies for the delay in responding to your comment. Due to a technical problem we were unable to access the portal.
Kindly forward us your details so that we may assist with your request.
Thank you for contacting us regarding this.
Kind Regards
The Customer Support Team
Best regards,