MN
Mbali N
1 reviews | Active since Mar 2022
27 Jul 2022, 10:14
Bad Customer Service!!!!!!
Now this was the worst experience ever!
I purchased an item online on the 4th July 22 only to have the wrong order packaged, idk how as the description was very clear. Long story short, I’ve asked for a refund but to date I still haven’t received my refund yet they were quick to collect the money from my account. The TFG online service & in store service is disgusting. 0/ 10 I’m not happy!
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
27 Jul 2022, 14:17 Dear Mbali
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply27 Jul 2022, 14:17
Official
Dear Mbali
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team