MA
Maxine A

1 reviews | Active since Oct 2017

12 Oct 2017, 13:54

Bad cell phone insurance claim experience

Anyone looking for Cellphone insurance at TFG-Please be cautioned to avoid .I had the worse experience claiming from them.Its been almost a week and I still have not yet been able to replace my ****** Phone.Firstly the communication is pathetic ,I visited stores multiple times and called call centre a few times to.These people take your money monthly and once they need to reimbursed they are not of good help.Please share and warn every friends and family

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Replies (1)
TFG
TFG's reply12 Oct 2017, 14:52
Official

Good day Maxine Ada

Thank you for your comment.

The information has been brought to our attention and will be escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team