EH
Eustacia H
1 reviews | Active since Dec 2019
03 Dec 2019, 09:33
Bad black friday stock.
On black friday I purchased sneakers on black friday which were in stock online. Only to be sent a email a few days later that the order was cancelled due to stock. But going on the online store today the I could purchase the same sneaker for the normal price. So how is there stock issues when the sneaker is still available. U feel this ks bad advertising if you are cancelling all black friday orders and blaming it on stock to purchase it at the normal price. TPhis is very disappointing as I waited for my sneakers to arrive.
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Replies (2)
TFG's replyOfficial
03 Dec 2019, 09:52Dear Eustacia Holmes
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed with the highest priority to ensure that we do better in future.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed with the highest priority to ensure that we do better in future.
Kind Regards TFG Customer Support Team
TFG's reply03 Dec 2019, 09:52
Official
Dear Eustacia Holmes
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed with the highest priority to ensure that we do better in future.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed with the highest priority to ensure that we do better in future.
Kind Regards TFG Customer Support Team
TFG's replyOfficial
06 Dec 2019, 10:39Dear Eustacia Holmes
Thank you for allowing us the opportunity to resolve this query.
We appreciate your feedback and hope that we’ve managed to turn your frown, upside down.
Kind regardsTFG Customer Support Team
Thank you for allowing us the opportunity to resolve this query.
We appreciate your feedback and hope that we’ve managed to turn your frown, upside down.
Kind regardsTFG Customer Support Team
TFG's reply06 Dec 2019, 10:39
Official
Dear Eustacia Holmes
Thank you for allowing us the opportunity to resolve this query.
We appreciate your feedback and hope that we’ve managed to turn your frown, upside down.
Kind regardsTFG Customer Support Team
Thank you for allowing us the opportunity to resolve this query.
We appreciate your feedback and hope that we’ve managed to turn your frown, upside down.
Kind regardsTFG Customer Support Team