PN
Petrus N
1 reviews | Active since Sept 2021
25 Aug 2022, 09:45
Bad
My account was behind, i Paid my account in full actually more then i should have , the day i paid was the day my account was handed over to collections team.
They contacted me i send them the proof of paymemt and they arranged for TFG to refund the extra amount and informed me it would take up to a week for me to receive the refund....... its more then a week two days ago they told me the money is not reflecting on their side, as per my POP and Bankstatement they money went to them.......
I just want my refund Asap Please!
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TFG's replyOfficial
25 Aug 2022, 13:26Dear Petrus
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply25 Aug 2022, 13:26
Official
Dear Petrus
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team