MS
Mthobisi S
1 reviews | Active since Sept 2020
21 Dec 2020, 09:47
Aweful customer service
I am sick and tired of TFG online store. I bought a watch on the 27th of November 2020 and I still have not received my order. I have been querying about this ever since the 7 days delivery period lapsed but I have not been given proper assistance. the online service of this institution is very poor as this is not the first time experiencing such an awful service with TFG. I would appreciate a full refund if they are failing to deliver this item by 22 December 2020 as I have been waiting for a long time without any update from TFG.
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TFG's replyOfficial
22 Dec 2020, 09:45Dear Mthobisi Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. Kind Regards TFG Customer Support Team
TFG's reply22 Dec 2020, 09:45
Official
Dear Mthobisi Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. Kind Regards TFG Customer Support Team