Avoid the TFG card like the plague

I can't even give one star. My account experience with TFG has been nothing but a nightmare. I don't know if it's Bash or TFG but TFG appoints Bash as a payment platform. The first payment got lost and it took TFG 15 days to find the money. Since then I have tried to pay, one day before the deadline. Today being such a day I opened my account to pay in the Bash app, where it asks for a 19 digit account number. My account has only 17 digits so I can't continue with the process. I want this account to close as soon as possible and not have to experience the extreme displeasure anymore. TFG should be embarrassed and ashamed.