1 reviews | Active since Feb 2017
@ Home not giving service for faulty goods supp**** and treating like fools
<p>I bought a dining table unit on 22nd Jan and picked up from Midrand warehouse on 26th Jan. </p> <p> </p> <p>Discovered the crack on unit after 3 days and notified Mall of Africa store with picutres and proof </p> <p> </p> <p>Even after a month no solution is provided and all we hear is flase promises and stupid excuses whenever called </p> <p> </p> <p>Horrible !! </p>
Good day Amit-Pansari,
Thank you for your comment.
We have escalated your concern to the Operations Department for @Home and a senior will revert shortly with feedback.
Thank you for contacting us regarding your experience.
Kind regards
The Customer Support Team
Good day Amit-Pansari,
Thank you for your comment.
We have escalated your concern to the Operations Department for @Home and a senior will revert shortly with feedback.
Thank you for contacting us regarding your experience.
Kind regards
The Customer Support Team
Its been 24hours already and no one bothers to call !!
Seems like TFG is all about false promises and no action
Seriously considering to take help of CPA if don't get any way around it
Its been 24hours already and no one bothers to call !!
Seems like TFG is all about false promises and no action
Seriously considering to take help of CPA if don't get any way around it
Does your company have any shame or seriousness about working within the law and giving service to clients?
Can't believe to have such useless service for a item which is DOA !!
Does your company have any shame or seriousness about working within the law and giving service to clients?
Can't believe to have such useless service for a item which is DOA !!
Good day amit-pansari,
Thank you for your comment.
As discussed telephonically, we have escalated your concern to the Regional Manager who will contact you soon regarding the service received and the faulty unit.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind regards
The Customer Support Team
Good day amit-pansari,
Thank you for your comment.
As discussed telephonically, we have escalated your concern to the Regional Manager who will contact you soon regarding the service received and the faulty unit.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind regards
The Customer Support Team