@ home living Space Musgrave (Terrible Service)

I went to the @ home store in Musgrave Durban to buy a air fryer, two days later i returned it because i wanted a coffee machine, the employee there was rude and refused to exchange the item, i had to drive all the way to the pavilion where they exchanged the item there where i had no problem. i laid numerous complaints and all i got was a call from the manager apologizing for her employees rudeness, how can a employee tell a customer to go and lay a complaint it if fine he does not care, and expect me to forget about it afterward. he did not even have the guts to apologize to me, and my wife who he rudely spoke to over the phone himself. What is worst is when i went to the store 2 weeks after, he was there with a smug smile on his face. i want the foshini group to know that i will not buy from any of their stores anymore, that is a promise, as soon as my account is payed up i will cancel because employees like that don't deserve my money.