As long as they get your money, TFG dont give a damn!!!!

I sent through an email with a FEW complaints about the quality of their jewellery and that I answered an sms YES requiring their insurance but nobody bothered to reply to me. The 1st day I wore the earrings I waited to buy until they were on Sale, I got home to find one had fallen off. Not the first time this has happened !!!! I've now paid just over R1000 for someone I dont have due to really poor quality. The earrings dont clip in properly so fall off. I've been told 2x by a Manager she wouldnt buy those as they're very thin and look like they'll break easily. Since losing my one earring, I bought another pair lost yet another stone out of that one. I dont wear 3/4 of my earrings now as I'm scared I lose them. If you clip it īn and pull it down slightly it comes off!!! Everything is in my email so just put the basics here. The Regional Manager is too useless to contact me and sort my problemS out. She gets a store manager to do it, who doesnt do it, and doesnt even follow up to see thats its been done!!!! Call yourself a Regional????? I am disgusted, after the R1000's of rands I spend with you. My nephew bought his shoes at Markhams for his wedding on 7/7/2017. Hes worn them a few times but less than 3 months later the soles are finished. They definitely werent cheap either. Lets see if theres anyone in the company, capable and willing to make an effort ton sort my problemS out, without passing the buck.