ML
Michaela L

1 reviews | Active since Dec 2019

09 Jun 2020, 09:28

Archive online storw

This is the second time i have a problem with shopping with archive online, at first they deliver the wrong item and now i dont get my item and was told it should be delivered and now when i phone again i get a total other story about getting a refund! the call centre is not helpful at all! i have sent several of emails as well! this is the most worst service i have ever received from a store in South Africa.

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Replies (1)
TFG
TFG's reply31 Aug 2020, 15:24
Official
Dear Michaela  Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team