Application for new account taking forever
I app**** for an account 3 weeks ago. They keep telling me they got my docs but i never get any feedback. Iv sent the docs twice and this morning again i was told to send my docs because my card will expire. When i called in again the lady told me they got the docs i must wait for feedback. Its ridiculous to wait almost 3 weeks for an account.
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TFG's replyOfficial
25 Mar 2019, 09:20Good morning Carlin
We are sorry to hear that you have been struggling to apply for a new account.
We’ve passed your feedback on to our New Accounts department who will investigate. They will be in touch with you directly with an update. Thanks, The Customer Support Team
We are sorry to hear that you have been struggling to apply for a new account.
We’ve passed your feedback on to our New Accounts department who will investigate. They will be in touch with you directly with an update. Thanks, The Customer Support Team
TFG's reply25 Mar 2019, 09:20
Official
Good morning Carlin
We are sorry to hear that you have been struggling to apply for a new account.
We’ve passed your feedback on to our New Accounts department who will investigate. They will be in touch with you directly with an update. Thanks, The Customer Support Team
We are sorry to hear that you have been struggling to apply for a new account.
We’ve passed your feedback on to our New Accounts department who will investigate. They will be in touch with you directly with an update. Thanks, The Customer Support Team