AN
Abigail N
1 reviews | Active since May 2017
07 Oct 2020, 08:19
Appauling Service from TFG
I wrote a review a week back regarding my dissatisfaction with the forschini group and Donna Claire after no response on a compliant raised in August. To date my issue is not resolved and not once had the tfg team made contact with me give progress on my compliant!! Your service is disgusting and appauling we all experiencing Covid it is not unique to TFG we as customer still expect a service from you
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TFG's replyOfficial
09 Oct 2020, 14:46Dear Abigail Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply09 Oct 2020, 14:46
Official
Dear Abigail Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team