JN
JOSEPH N
1 reviews | Active since Feb 2012
22 Jun 2020, 08:48
Appauling Poor Service
I'm really disappointed with your online service as I requested for compensation as TFG couldn't process my refund in April 2020 and it took TFG 3 months later to get back to me. I insist that TFG must compensate me with a Gift Voucher of R2500 for their negligence and poor service from Lloyd and Michaela who is working on the Online Team. I would like to have the Gift Card or Voucher before the end of this week.
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
31 Aug 2020, 18:33Dear Joseph
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,
TFG's reply31 Aug 2020, 18:33
Official
Dear Joseph
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,