TT
Thembisile T
1 reviews | Active since Jul 2010
30 Aug 2021, 12:28
Appalling service
I went to Jet in greenstone on the 29th of August and my goodness what horrible service I received. There were only 2 cashiers with 8 other tills opened. By the time it was my turn to be assisted, I expressed my dissatisfaction regarding the long queue and empty tills, I was then referred to the manager and all she had to say was ok.
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TFG's replyOfficial
30 Aug 2021, 12:41 Good day Thembisile Carol We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team
TFG's reply30 Aug 2021, 12:41
Official
Good day Thembisile Carol We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team