AL
Adele L

1 reviews | Active since May 2012

26 Aug 2021, 18:19

APPALING SERVICE FROM ONLINE PURCHASING AND STORE

APPALING SERVICE FROM ONLINE PURCHASING AND STORE. ONLINE PURCHASE MADE, WAS TOLD I HAVE TO RETURN IT TO A STORE. STORE UNABLE TO ASSIST WITH RETURN AS THEIR SYSTEMS DON'T ALLOW FOR CARD REFUNDS. STILL AWAITING ASSISTANCE WITH ISSUE AND IN THE MEAN TIME R3000 OF MY MONEY IS TIED DOWN!!!

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Replies (1)
TFG
TFG's reply27 Aug 2021, 07:34
Official
 Dear Adele  Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team