JvdS
Jayson van der Schyff
1 reviews | Active since Mar 2010
15 Aug 2025, 16:31
Appaling Account Application Process
The account application process is completely against the law and extreme cumbersome. Not once was I given a quote of what the fees will be even though I asked for them. I was told that I need to activate the account in order to get the quote with the fees, which is completely against the Credit act. The sales agent said they will show it to me on the screen so I can review before they complete the activation, and cancelled if I dont want to proceed, but then suddenly the account is activated and card issued even though I had seen or accepted or signed nothing. You are required to full disclose the fees and show them to us to accept before the account can be opened or activated.
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