WS
Werner S
1 reviews | Active since Dec 2011
23 Nov 2020, 13:22
Anthony Thunstöm
This is a circus with Anthony Thunstöm being the ring master, with one of the highest earning CEO salaries in South Africa you would think they would care about business and growing it l. Not at TFG, the 11th app**** for a account, send all documents several times, they confirmed receiving them and that it’s at the correct department. Well Saturday they only need a bank statement AGAIN I emailed it and went to the nearest branch and send it. After they confirmed receiving it and all was good. You phone then and everyone seems tired. You email them and never get a response, messenger team ran away. This is when you do not have the correct leaders in place. By far one of the worst retailers in South Africa.
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Replies (1)TFG's replyOfficial
24 Nov 2020, 08:32Dear Werner
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply24 Nov 2020, 08:32
Official
Dear Werner
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
