After sale Service
A friend bought me a t-shirt from totalsport using their account it doesn't fit me now I can't change it because that person is not around what needs to happen. I must wait for six months for that person to come back
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Replies (11)0
Replies (11)'s updateReviewer Update
25 Mar 2019, 11:13I have the receipt and the tag is still on the t-shirt
's update25 Mar 2019, 11:13
Reviewer Update
I have the receipt and the tag is still on the t-shirt
TFG's replyOfficial
25 Mar 2019, 11:16HI Greg, that is perfect, are you able to forward us pictures of the receipt and tag so that we may escalate this matter to the relevant Operations department for urgent assistance?
TFG's reply25 Mar 2019, 11:16
Official
HI Greg, that is perfect, are you able to forward us pictures of the receipt and tag so that we may escalate this matter to the relevant Operations department for urgent assistance?
's updateReviewer Update
25 Mar 2019, 11:17Where should I send it to
's update25 Mar 2019, 11:17
Reviewer Update
Where should I send it to
TFG's replyOfficial
25 Mar 2019, 11:23TFG's reply25 Mar 2019, 11:23
Official
's updateReviewer Update
28 Mar 2019, 08:08I was hoping the matter would've been solved by now
's update28 Mar 2019, 08:08
Reviewer Update
I was hoping the matter would've been solved by now
TFG's replyOfficial
28 Mar 2019, 08:55Good day Greg, we confirm that we have not yet received the pictures of the invoice and tag as requested?
TFG's reply28 Mar 2019, 08:55
Official
Good day Greg, we confirm that we have not yet received the pictures of the invoice and tag as requested?
's updateReviewer Update
28 Mar 2019, 09:22Here is my email address ********** please send me a blank email so that I can respond to it. This is frustrating
's update28 Mar 2019, 09:22
Reviewer Update
Here is my email address ********** please send me a blank email so that I can respond to it. This is frustrating
TFG's replyOfficial
28 Mar 2019, 09:27Sure Greg.
We confirm that we have sent you a request via email.
We confirm that we have sent you a request via email.
TFG's reply28 Mar 2019, 09:27
Official
Sure Greg.
We confirm that we have sent you a request via email.
We confirm that we have sent you a request via email.
TFG's replyOfficial
28 Mar 2019, 11:01Thank you very much Greg, we have received the pictures.
We confirm that your query has been escalated to our Sports operations department for urgent assistance.
Your reference number for this escalation is RM169877.
We confirm that your query has been escalated to our Sports operations department for urgent assistance.
Your reference number for this escalation is RM169877.
TFG's reply28 Mar 2019, 11:01
Official
Thank you very much Greg, we have received the pictures.
We confirm that your query has been escalated to our Sports operations department for urgent assistance.
Your reference number for this escalation is RM169877.
We confirm that your query has been escalated to our Sports operations department for urgent assistance.
Your reference number for this escalation is RM169877.
's updateReviewer Update
28 Mar 2019, 11:09Thank you
's update28 Mar 2019, 11:09
Reviewer Update
Thank you
TFG's replyOfficial
28 Mar 2019, 11:20Pleasure Greg, we hope to have this resolved as soon as possible.
TFG's reply28 Mar 2019, 11:20
Official
Pleasure Greg, we hope to have this resolved as soon as possible.