1 reviews | Active since Jul 2017
Account suspended without any communication
<p>On Saturdy, 29 July 2017, i rushed to Markham Menlyn to urgently buy some clothing, when i got to the till point, the cashier told me my account was blocked because when i opened the account, 3 years ago, i was on contract employment. Earlier that day i went to Total Sports to pay my installment and they didn't even mention anything about the block . First of all, when i opened the account no one told about that condition. I recieve multiple emails from Markham every week but none of the emails mention anything about the block. I pay my monthly installments very well, more than what my statement says i should pay. I've never skipped a payment, never! I've been permanently employed for some time now and i know of people who are not even employed but they have never came across such nonsense, their accounts are fully functional. This is how i get treated for my loyalty? So basically TFG was waiting for me to go for shopping, fit clothes, and get all excited, and then when i get to the till point, break the news to me and humiliate me. I am done with TFG, you guys can keep the account blocked, I'll pay off my outstanding balance and close the damn account. As of today, i want you guys to stop sending me any communication regarding adverti*****ts or credit limit increase, that's what you're good at, all you know is to send useless communication and neglect the most crutial information that need my urgent attention .</p>
Good dayThato Phetlhe
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant Department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good dayThato Phetlhe
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant Department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
