TM
Thabiso M
1 reviews | Active since Aug 2018
30 Oct 2019, 09:28
Account settled but is not apdated over 2 months now.
I settled my account and i even received a paid up letter but still my account reflects that im still owing monies, when i call TFG they refer me to their attorneys, when i call the attorneys they refer me to TFG, why is is so difficult to update my account that i have paid up.
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TFG's replyOfficial
30 Oct 2019, 13:38Good day Thabiso Matsane
We can understand your frustration and wish to advise that we would love to assist in any way we possibly can.
We confirm that we have escalated the matter to our Recoveries team for urgent assistance and will revert back to you as soon as possible.
Please accept our sincere apologies for the delay and any inconvenience caused as a result thereof.
Kind regards
The Customer Support Team
We can understand your frustration and wish to advise that we would love to assist in any way we possibly can.
We confirm that we have escalated the matter to our Recoveries team for urgent assistance and will revert back to you as soon as possible.
Please accept our sincere apologies for the delay and any inconvenience caused as a result thereof.
Kind regards
The Customer Support Team
TFG's reply30 Oct 2019, 13:38
Official
Good day Thabiso Matsane
We can understand your frustration and wish to advise that we would love to assist in any way we possibly can.
We confirm that we have escalated the matter to our Recoveries team for urgent assistance and will revert back to you as soon as possible.
Please accept our sincere apologies for the delay and any inconvenience caused as a result thereof.
Kind regards
The Customer Support Team
We can understand your frustration and wish to advise that we would love to assist in any way we possibly can.
We confirm that we have escalated the matter to our Recoveries team for urgent assistance and will revert back to you as soon as possible.
Please accept our sincere apologies for the delay and any inconvenience caused as a result thereof.
Kind regards
The Customer Support Team