KM
Katlego M
1 reviews | Active since Mar 2020
20 May 2022, 18:16
Account not being closed
TFG is annoying, I paid my account in full in December last year (2021) and told them to also close it which they told me that it’s closed but even till today I still get their emails with my statements and those statements are no longer on 0.00 as they have been some accumulative service fee for each and every month.
So stay away from open an account with any of TFG stores.
Helpful (0)
Replies (2)0
Replies (2)TFG's replyOfficial
21 May 2022, 08:27Dear Katlego Manaka
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply21 May 2022, 08:27
Official
Dear Katlego Manaka
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's replyOfficial
21 May 2022, 08:32Dear Katlego Manaka
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply21 May 2022, 08:32
Official
Dear Katlego Manaka
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
