aM
alina M

1 reviews | Active since Nov 2022

29 Nov 2022, 18:11

Account *****ulence

Hello Peter Someone bought items worth R4000 on my account 3 months ago.. Jet account I have reported it.. They said i must send affidavit, copy of receipts and ID... And i did.. It has been almost 4 months.. They tell me they bizzy investigating... Only when i go to the shop an inquire.. They dont call me, dont email me... Now i have been getting calls from people i dont know to come and pay the acvount

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Replies (1)
TFG
TFG's reply29 Nov 2022, 18:18
Official
 Dear Alina 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team