FT
Ferdinand T
1 reviews | Active since Jun 2021
29 Jun 2021, 20:51
Account application declined
I app**** for a new account via WhatsApp but was declined the next day without explanation. Good credit record and salary with low expenses, so it doesn't make sense. Enquired via email to accounts department but received no reply.
Not impressed with TFG.
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TFG's replyOfficial
30 Jun 2021, 11:43 Dear Ferdinand Tjombe Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply30 Jun 2021, 11:43
Official
Dear Ferdinand Tjombe Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team