1 reviews | Active since May 2013
Account
<p>Hi<br /> <br />I paid up my account in 2005 (11 yrs ago). Yesterday(3/11/2016) , I received a letter from TFG that I am in arrears of R200.99. <br />My credit limit and balance was zero until now. When I contacted them, they said that there are magazines that I precribed for since July 2016. <br />I never opt for any magazines. I have a spam blocker on my phone and when I contacted customer services they still had my old cell number on the system. <br />I asked them tro reverse the money and to close my account now. I don't know who works in the marketing department but surely this is *******. <br />My concern is that this is a negative influence towards my credit score.<br />Please have this sorted out ASAP. ***<br /> <br />Regards,<br />Gavin</p>
Good day
Thank you for your enquiry.
Your e-mail has been escalated to the Accounts Department and a consultant will revert with feedback soon.
Thank you for contacting us in this regard; we assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day
Thank you for your enquiry.
Your e-mail has been escalated to the Accounts Department and a consultant will revert with feedback soon.
Thank you for contacting us in this regard; we assure you of our best service at all times.
Kind Regards
The Customer Support Team
