ST
Simon T

1 reviews | Active since Feb 2020

11 Aug 2020, 20:34

A paid online shopping order that TFG/Sportscene denied

Hi All

I have done an order online shopping at and they deducted from my account and there was a remaining amount which I paid using my credit card but now I received an email stating that they have cancelled my order and I'm surprised because I even received an invoice confirming my payment from both cards. I'm not happy at all with you bad service.

0
Replies (1)
TFG
TFG's reply27 Aug 2020, 14:49
Official
Dear Simon 

Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.

This matter will be addressed and resolved with the highest priority.  

The reference number for this query will be emailed to you shortly.    

Kind Regards 

TFG Customer Support Team