ME
Mikha’il Ernest

1 reviews | Active since Jan 2018

13 Sept 2018, 14:47

3 Months Without Response

Still waiting for Foschini to update credit records - I have requested as per compuscan, that TFG must update my record to show my account as PAID UP and not CLOSED. This has negative impacts on my score and i want this fixed!!!

This was the reference i was given 3 months ago and today told does not exist ********** 7b This is my last attempt before going to the Ombudsman

0
Replies (3)
TFG
TFG's reply13 Sept 2018, 14:56
Official

Good day MErnest17

We hereby confirm that the above complaint has been escalated to the Customer Service Department and they will provide feedback shortly.

Yours sincerely,

The Customer Support Team

Best regards,

ME
Mikha’il Ernest's update28 Sept 2018, 12:15
Reviewer Update
After an email over 10 days ago.... still no response??
ME
Mikha’il Ernest's update28 Sept 2018, 12:18
Reviewer Update
ROZANNE OVIES Administrator-Customer Services