1 reviews | Active since Mar 2017
3 FOR 2 SALE - **********
I recently made purchased on the BASH website and made use of the 3 for 2 special.
3 sneakers were purchased. One of them was delivered in the wrong size. A courier collected the incorrect size, however i was not credited for the item due to the special. To compensate for their mistake. i was sent a voucher. 25% off a minimum spend of R500.00 According to the special, one item was guaranteed to be free. They believe that I lack intelligence to make use of the disgusting voucher that was sent. The cost of the shoe that was incorrect was R349.95, I would have to Spend R375.00 to get the same item that i ordered at an additional cost to me.
This is pathetic. I have sent countless emails regarding this atrocious voucher and no response has been given to me. The error was on their side, not mine. i should have to now pay R375.00 for it!!!
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
