LM
Lerato M
1 reviews | Active since Dec 2020
04 Dec 2020, 06:02
1 MONTH LATER AND STILL NO DELIVERY
I placed an order online with Totalsports on the 4th Nov and still haven't received some of it. I have been sending emails on weekly basis followed by daily and I haven't received any response or phone calls or feedback. Today marks exactly 1 month and the rest of my order is still at the warehouse. This is a total incompetency and ignorance from the group and definitely unacceptable.
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Replies (2)
TFG's replyOfficial
04 Dec 2020, 09:32Dear Lerato Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply04 Dec 2020, 09:32
Official
Dear Lerato Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
LM
Lerato M's updateReviewer Update
09 Dec 2020, 11:45Hello,
Order number: p***
I received just 1 parcel from my order a few days after this complaint and still waiting for 2 more to be delivered.
Order number: p***
I received just 1 parcel from my order a few days after this complaint and still waiting for 2 more to be delivered.
LM
Lerato M's update09 Dec 2020, 11:45
Reviewer Update
Hello,
Order number: p***
I received just 1 parcel from my order a few days after this complaint and still waiting for 2 more to be delivered.
Order number: p***
I received just 1 parcel from my order a few days after this complaint and still waiting for 2 more to be delivered.