WORST EXPERIENCE EVER

Please read my complaint again! I did not have a bad experience with your CONTACT CENTRE. I HAVE A BAD EXPERIENCE WITH YOUR COMPANY and the way you are doing business. It is easier to buy a house than it is to change any particulars on one of your contract. I tried to do a sim swap after my phone was ******. Never in my life did I experience so much difficulty in doing such a simple thing! Then I am not even talking about the steps you have to go through to cancel a contract. And somehow I have the feeling that even after adhering to all your requirements, the will still be a problem somewhere. PATHETIC