HG
Henry G

1 reviews | Active since Mar 2018

25 Jul 2018, 13:15

Worst company in RSA

This is the worst company that's in business in the Republic of South Africa. They billed me out of the blue for airtime and a sim card which I have never received. On my first enquiry I received an email stating its a contract in the 14th month of 24 months. On dispute it suddenly become a new contract,1st month of a 24 month contract. This without me receiving any proof of ownership of such number nor did I signed any documentation for this sim to be a rica number next to my name. Previously I lost hundreds of rands of airtime,and they did not compensate me for my losses. Now they start again sucking a consumer out of his pension money. I promise again,that this company will loose it licence.

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Replies (1)
TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply25 Jul 2018, 13:37
Official

Hi Henry Gouws

We're so sorry to hear you had a bad experience with our contact centre. We do not tolerate this behaviour, we'll be sure to address the issue and ensure this doesn't happen again. A one2one representative will get in touch with you directly.


Kind Regards,
The one2one Team