Unsatisfactory service

I posted a review and got a response, I was assured last week that my sim card should be activated by this morning as the 72 hours ended last night. Needless to say, the sim card has not been activated. I am extremely irritated by one2one. I called the customer care number on ***who advised that the sim has not been activated as yet. Your service is really pathetic. Please cancel this and forward me an email confirming the cancellation.