MV
Masilo V

1 reviews | Active since Oct 2014

07 Jan 2022, 11:51

Unhappy One2one mytfgconnect customer

Anyone who would like to join One2one data Contract offered by Foschini, please DO NOT ACCEPT THE OFFER. I canceled my contract on the 12 of November 2021 and on the 28th of December 2021, I started noticing thta my Sim card out of service. First I tjought its the network problem as I was at rural areas where there is lack of network and only to realize after 7 days on my way to Gauteng that it's not network problem. I phoned mtn and they told me to contact foschini. I was told thta the deactivated my Sim when they where canceling my contract. It's been 4 days now waiting for my services to be restored and still nothing it's happening and am so frustrated as the sin I am using is the important one for everything. I am being told to wait for 7 days for it to work. Please don't accept offers from this people as they are ruining our lives. I regret joining them and can't wait for my services to be restored

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Replies (1)
TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply08 Jan 2022, 09:18
Official
 Good Day Masilo Virginia,  We apologise for the poor experience.  A representative from the TFG Connect team will get in touch with you directly.  Kind Regards The TFG Connect Team