JT
Jacolien T

1 reviews | Active since Apr 2018

14 Jun 2018, 16:26

UNACCEPTABLE

HI

ID ********** 097080 Cell ********** 527

I cancelled my contract I had on One2One in Desember 2017. And my number was put back on prepaid.

Now I want to apply for a contract on MTN with my prepaid number (which i had for life) and they are unable to link the prepaid number to MTN contract because it says my number is still active on the TFG group.

Could you please assist in this - because this is unacceptable!!!

Regards

0
Replies (1)
TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply14 Jun 2018, 16:30
Official

Hi Jacolien Terblanche


We apologise for the inconvenience caused. We're looking into this matter and a one2one representative will get in touch with you directly.


Kind Regards,
The one2one Team

Best regards,