PS
Petra S
1 reviews | Active since Sept 2015
11 Jun 2026, 08:21
Tfg vs MTN
How does 1 just loose your number (using for more than 10 years) without prior notice... Call centre agents don't know how to advise or to unblock, they have refered me to mtn.. Mtn can't unblock a number that has been blocked by tfg connect.. This is so frustrating and ridiculous they all are acting if I am crazy, without really helping
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Replies (3)
TFG Connect Airtime & Data's replyOfficial
11 Jun 2026, 08:32 Good Day Petra Seizer We apologies for the poor experience. A TFG Connect representative will get in touch with you directly. Kind Regards
The TFG Connect Team
The TFG Connect Team
TFG Connect Airtime & Data's reply11 Jun 2026, 08:32
Official
Good Day Petra Seizer We apologies for the poor experience. A TFG Connect representative will get in touch with you directly. Kind Regards
The TFG Connect Team
The TFG Connect Team
PS
Petra S's updateReviewer Update
11 Jun 2026, 09:17Please don't let them suggest a Sim swop, cause I have tried that.. Mtn can't help
PS
Petra S's update11 Jun 2026, 09:17
Reviewer Update
Please don't let them suggest a Sim swop, cause I have tried that.. Mtn can't help
TFG Connect Airtime & Data's replyOfficial
11 Jun 2026, 09:49Good Day Petra Seizer
Thank you for bringing this matter to our attention.
We have been attempting to contact you to discuss your concern and work towards a resolution; however, we have been unsuccessful in reaching you on the contact details available to us.Could you please provide an alternative contact number for us to call you?
Kind Regards
The TFG Connect Team
Thank you for bringing this matter to our attention.
We have been attempting to contact you to discuss your concern and work towards a resolution; however, we have been unsuccessful in reaching you on the contact details available to us.Could you please provide an alternative contact number for us to call you?
Kind Regards
The TFG Connect Team
TFG Connect Airtime & Data's reply11 Jun 2026, 09:49
Official
Good Day Petra Seizer
Thank you for bringing this matter to our attention.
We have been attempting to contact you to discuss your concern and work towards a resolution; however, we have been unsuccessful in reaching you on the contact details available to us.Could you please provide an alternative contact number for us to call you?
Kind Regards
The TFG Connect Team
Thank you for bringing this matter to our attention.
We have been attempting to contact you to discuss your concern and work towards a resolution; however, we have been unsuccessful in reaching you on the contact details available to us.Could you please provide an alternative contact number for us to call you?
Kind Regards
The TFG Connect Team