Terrible customer service!!!!

Item: TFG Connect Airtime & Data
Rating: 1
Author: Colleen J

<p>I cancelled a contract for my domestic. The cellular was disconnected on the 15th January 2017. I have been MTN and a Foschini store, numerous times since the 17th, because its supposed to take 24 to 48 hours to re-activate. The 18th I received a voice message that I could go to MTN on the 19th and have the SIM re-activated. Still no joy. (This was her sim card and phone they only loaded prepaid airtime for her every month). MOnday the 23rd I once again went to MTN and Foschini. Still nothing everytime you speak to a consultant the say 24 to 48 hours. I will neverr recommend them to anyone!</p>

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Replies (1)

TFG Connect Airtime & Data's replyOfficial

26 Jan 2017, 08:35

Thanks for bringing this to our attention. We apologise for your frustration. We've passed your details on to the manager, who will get in touch with you directly.

Thanks,

The One2One Team

TFG Connect Airtime & Data's reply26 Jan 2017, 08:35

Official

Thanks for bringing this to our attention. We apologise for your frustration. We've passed your details on to the manager, who will get in touch with you directly.

Thanks,

The One2One Team