Simcard delaying tricks & failer to give back prepaid after cancellation of contracts by One2One

I have been a client of One2One, lost my cellphone when i tried to do simswap i was told to pay my TFG arreas amount and buy a R29 sim which i did and waited 72 hours. Than 1 week later i was told my number have been deactivated as contract client and it has been move to MTN prepaid service, i should contact MTN. I have been in and out of MTN till MTN Business Support is telling me that TFG/One2One is accountable cause my number still appears under them. Having to have dealt with cellphone contract service provider before when i advised One2One what there suppose to do is to port my number on the cancellation for it to be on prepaid before i could even loss my number entirely, but instead a lady called Nombulelo at One2One call centre, it the fault of MTN cause delays on overturning all of the contracts to prepaid im on the first clients, what worries me is the she said there is no turn around or time frame for me to recieve my number. 1 or 6 months or 1 year of waiting? I regret the day i ever join this contract.