MM
Melinda M
1 reviews | Active since Apr 2019
16 May 2019, 15:42
Sim swap with One2one
Hi All I took a contract with one2one a long time ago and then this year I came off the contract. Now my number is not working and I called them back to reconnect number and my number is still not working as I write this review. its been a month now and they keep telling me that they are working on it. I have lost three jobs interviews because that number is the number I gave out. How long does it take to do a sim swap???? I really need this sorted out, this is the worst service ever.
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Replies (3)
TFG Connect Airtime & Data's replyOfficial
16 May 2019, 15:47Good day Melinda M,
We apologise for the inconvenience caused.We're looking into this matter and a one2one representative will contact you back directly.
Kind Regards,
The one2one Team
We apologise for the inconvenience caused.We're looking into this matter and a one2one representative will contact you back directly.
Kind Regards,
The one2one Team
Best regards,
TFG Connect Airtime & Data's reply16 May 2019, 15:47
Official
Good day Melinda M,
We apologise for the inconvenience caused.We're looking into this matter and a one2one representative will contact you back directly.
Kind Regards,
The one2one Team
We apologise for the inconvenience caused.We're looking into this matter and a one2one representative will contact you back directly.
Kind Regards,
The one2one Team
Best regards,
MM
Melinda M's updateReviewer Update
16 May 2019, 15:51You guys have been saying that past three weeks and coming back with no solutions, All I want is my number to start working as in now......... You cant tell me it takes so long to do a sim swap?????
MM
Melinda M's update16 May 2019, 15:51
Reviewer Update
You guys have been saying that past three weeks and coming back with no solutions, All I want is my number to start working as in now......... You cant tell me it takes so long to do a sim swap?????
MM
Melinda M's updateReviewer Update
16 May 2019, 16:04No one has called till now but one their reply they said someone will call me back but still nothing till now.......... This is the worst service I have ever seen
MM
Melinda M's update16 May 2019, 16:04
Reviewer Update
No one has called till now but one their reply they said someone will call me back but still nothing till now.......... This is the worst service I have ever seen