tB
tsiko B
1 reviews | Active since May 2015
28 May 2015, 11:58
sim card activation
I have a one2one 1gig data sim which was delivered on tuesday 19/05/2015 i was promised that it would be activated within 72 hours and the 72 hour have passed i contacted the call center on saturday the 23/05/2015 and i was told again that i must wait anther 72 hours . the 72 hours have passed on the 27/05/2015.even today it has not been actived <br> <br> I can say i have experience bad service from this matter!! I feel that am not a valued customer<br> <br> <br>
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TFG Connect Airtime & Data's replyOfficial
29 May 2015, 23:32Hello bakali,
Thank you for bringing this to our attention. We're disappointed to hear about your experience and we can imagine your frustration. We've passed your details on to our Customer Service department and they will contact you directly during the week to assist.
Thanks,
The One2One team
Thank you for bringing this to our attention. We're disappointed to hear about your experience and we can imagine your frustration. We've passed your details on to our Customer Service department and they will contact you directly during the week to assist.
Thanks,
The One2One team
Best regards,
TFG Connect Airtime & Data's reply29 May 2015, 23:32
Official
Hello bakali,
Thank you for bringing this to our attention. We're disappointed to hear about your experience and we can imagine your frustration. We've passed your details on to our Customer Service department and they will contact you directly during the week to assist.
Thanks,
The One2One team
Thank you for bringing this to our attention. We're disappointed to hear about your experience and we can imagine your frustration. We've passed your details on to our Customer Service department and they will contact you directly during the week to assist.
Thanks,
The One2One team
Best regards,