KM
Kelebogile M

1 reviews | Active since Aug 2010

01 Oct 2020, 09:42

****!!

You are full of *********** people and your service is very poor and it looks like you enjoy ripping people off. In August i phoned, sent emails not to activate the contract that you have offered to me, but you have just continued to do as you want. Now i have lost my 30gb and my 45minutes. Now MTN cannot help, you also cannot help me. I just don't know what to do. I have phoned your office and they telling me that the contract is showing not active on their side and MTN is telling me that my number is now on one2one. I remember my sister has warned me about you guys and i did not believe her when she said she ended up loosing her number that she has owned for so many years because of you guys, yes now i regret the day i was talking to your call center agent, i should've just said i was not interested. What mess i have put myself into.

0
Replies (2)
TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply01 Oct 2020, 12:17
Official
Good Day  Kelebogile,

We apologise for the poor experience with one2one. A one2one representative will get in touch with you directly.

Kind Regards
The one2one Team
KM
Kelebogile M's update05 Oct 2020, 13:26
Reviewer Update
You dont care about your customers. Still today no one has ever contacted me. I doubt you have even made an investigations. I believe that is how you operate.