1 reviews | Active since Jul 2012
reactivate my number
<p>I ended my one2one contract last month and contacted one2one to transfer my number to prepaid as they had told me, i was told the number was reactivated and i should take my card to a mtn store and rica it there, i went to the MTN store and was told that the number has to be reactivated by one2one before they can rica it for me.</p> <p>i contacted one2one and asked them to reactiveate my number and was told it is all fine on there side and i can go back to mtn and rica my card which i did with no success. i was then told to go to a foschini store to rica my card which i did and unfortunately i lost it the same day, now i contact one2one to do a simswop and they tell me get a rica'd sim and they will assist after doing that i call one2one and they tell me i need to call mtn, i call mtn and they tell me to talk to one2one, now one2one tells me i need to go in store and do a simswop. </p> <p> </p> <p>im tired of this run around, i just want my number back. </p>
Hi Mohammad
We apologise for the Inconvenience , we'll make sure this doesn't happen again.
We're looking into this and will make sure a Member of our One2one team get in touch with you directly.
Thank You,
The One2one Team
Hi Mohammad
We apologise for the Inconvenience , we'll make sure this doesn't happen again.
We're looking into this and will make sure a Member of our One2one team get in touch with you directly.
Thank You,
The One2one Team
Hi Mohammad
We apologise for the wait, We're looking into this and a Member of our One2one team will get in touch with you directly.
we'll make sure this doesn't happen again.
Thank You,
The One2one Team
Hi Mohammad
We apologise for the wait, We're looking into this and a Member of our One2one team will get in touch with you directly.
we'll make sure this doesn't happen again.
Thank You,
The One2one Team
