Poor Service from Foschini Group One To One

I'm fed up with One To One Foschini Group.

I took airtime contract with One To One Foschini Group and it got expired and converted to month-to-month contract. I then cancelled the contract and I was told to give them 1 month notice which I did and it was supposed to be terminated on 3rd January 2019.

I then requested my number hence it was a contract to be converted back to Prepaid and its taking them years to do a simple task. I spoke to Shiwe , Tracey, their supervisor and others who promised to convert the number within 24 hours from last week 3/01/2019. Its been hell and now my sim card does not have any network and my number is deactivated.

This stupidity of One To One Foschini Group is unacceptable and I will post this to my twitter account, facebook and my instagram if they don't sort this issue within today (11/01/2019).