one2one sim swap and contract cancellation
<p>In june a sim swap was made and apparently told that paperwork wasn't sent, however on friday, last week thursday it was done again and still not working. Tried to cancel the contract however i am told stories.</p> <p>It is unfortunate that while waiting for my bank cards i can't receive any calls, while i am trying to buy a car i can't receive any calls, while i am waiting for insurance claim due to a break in, i can't receive any calls.</p>
Hi Daniel,
We're sorry to hear about this and can imagine your frustration! We've passed your feedback on to our call centre manager who will be in contact with you directly to assist.
Thanks,
The One2One Team
Hi Daniel,
We're sorry to hear about this and can imagine your frustration! We've passed your feedback on to our call centre manager who will be in contact with you directly to assist.
Thanks,
The One2One Team
Last week i spoke with someone and i had a call dropped. It's either my sim swap starts working by tomorrow or i want my damn contract cancelled. Not afraid to use everything at my disposal including launching complains with customer protection or icasa if needs be and then throw in my lawyer for good measure
Last week i spoke with someone and i had a call dropped. It's either my sim swap starts working by tomorrow or i want my damn contract cancelled. Not afraid to use everything at my disposal including launching complains with customer protection or icasa if needs be and then throw in my lawyer for good measure