1 reviews | Active since Jul 2019
One2one biggest mistake
THE BIGGEST MISTAKE.... The consultant sell the product based on lies, I was told my number will remain being on MTN prepaid, they changed my no to contract could not use my number for 2 days. Could not use my data had to spend airtime to be able to use my emails and whatsup. After 7 days struggle in and out of MTN branches I was told MTN can not touch my account/number it belongs to ONE2ONE. After visiting a Total sport branch to lay a complaint and try to cancel the contract it took another 7 days before the got back to me. Then they cancelled the contract but blocked my airtime advance and MTN no only worked after 3 days. Now I need to pay EFT an amount of R110 to there account. But on my MTN extra time its showing I owe the R110. Loaded airtime but MTN can not take the money from the airtime.??? #### I'm still waiting for a phone call from MTN and/ or ONE2ONE. I'm so un happy. ONE2ONE is only working Mon-Fri I had a bad month with all this drama
We apologise for the poor experience with one2one. A one2onerepresentative will get in touch with you directly.
Kind RegardsThe one2one Team
Best regards,
We apologise for the poor experience with one2one. A one2onerepresentative will get in touch with you directly.
Kind RegardsThe one2one Team
Best regards,
