one2one

i had two contracts with one2one , data and airtime, i cancelled it on the 22 feb 2019 , its now 10/05/2019 my number is still not on prepaid , when you dial the number it says it doesnt exist on the mtn network , if i knew i would never get my number back i wouldnt have cancelled in the first place or i would never have taken this contract with one 2 one ....i speak to Michael from one2one on a monthly basis with the same story but i get no sort of feedback from him or management , i guess for them its just a job , for us those numbers are business numbers and for the past 3 months we have been out of business because most companies have that number ....CAN MANAGEMENT HELP ! ********** 089 .....shamain sewsunker .....