mE
mudau E
1 reviews | Active since Apr 2019
07 Jan 2022, 09:34
not happy at all with the service
i have requested for data cancellation and it was done now my personal sim card has been disconnected form 31 dec 2021 till to date i cant use my sim card and i really need this number
Helpful (0)
Replies (3)0
Replies (3)
TFG Connect Airtime & Data's replyOfficial
07 Jan 2022, 10:42Good Day Mudau,
We apologise for the poor experience. A TFG Connect representative will get in touch with you directly.
Kind Regards
The TFG Connect Team
We apologise for the poor experience. A TFG Connect representative will get in touch with you directly.
Kind Regards
The TFG Connect Team
TFG Connect Airtime & Data's reply07 Jan 2022, 10:42
Official
Good Day Mudau,
We apologise for the poor experience. A TFG Connect representative will get in touch with you directly.
Kind Regards
The TFG Connect Team
We apologise for the poor experience. A TFG Connect representative will get in touch with you directly.
Kind Regards
The TFG Connect Team
mE
mudau E's updateReviewer Update
10 Jan 2022, 08:04im still sitting with a sim card that is not working after visiting your branches and i was told on the 5th within 24hrs my sim card will be fine till to date nothing and i haven't received any call as promised i dont know how you guys work or value your clients but at the rate and level this is going im if i loose any deals due to this im going to take this further , since the 31 December 2021 my sim card has been off line with no explanation. can someone please call me and have this issue solved today before 12 pm on ***
mE
mudau E's update10 Jan 2022, 08:04
Reviewer Update
im still sitting with a sim card that is not working after visiting your branches and i was told on the 5th within 24hrs my sim card will be fine till to date nothing and i haven't received any call as promised i dont know how you guys work or value your clients but at the rate and level this is going im if i loose any deals due to this im going to take this further , since the 31 December 2021 my sim card has been off line with no explanation. can someone please call me and have this issue solved today before 12 pm on ***
TFG Connect Airtime & Data's replyOfficial
17 Jan 2022, 13:52 Good Day Mudua Elelwani
We apologise for the poor experience. A representative from the myTFGconnect team will get in touch with you directly.
Kind Regards
The myTFGconnect Team
We apologise for the poor experience. A representative from the myTFGconnect team will get in touch with you directly.
Kind Regards
The myTFGconnect Team
TFG Connect Airtime & Data's reply17 Jan 2022, 13:52
Official
Good Day Mudua Elelwani
We apologise for the poor experience. A representative from the myTFGconnect team will get in touch with you directly.
Kind Regards
The myTFGconnect Team
We apologise for the poor experience. A representative from the myTFGconnect team will get in touch with you directly.
Kind Regards
The myTFGconnect Team