PT
Prudence T

1 reviews | Active since Aug 2017

01 May 2019, 10:06

Money ****, empty promises and no priority in customer escalation

Still no data or feedback regarding the escalation of my query logged on the 5th April. We're in a new month for goodness sake. No customer service nor sense of urgency in the matter.

0
Replies (2)
TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply02 May 2019, 08:59
Official
Good day Prudence T,

We apologise for the wait.We're looking into this matter and a one2one representative will call you back directly to resolve your query.

Kind Regards,
The one2one Team
TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply02 May 2019, 09:04
Official
Good day Prudence T,

We apologise for the wait.We're looking into this matter and a one2one representative will call you back directly to resolve your query.

Kind Regards,
The one2one Team