NM
Nokukhanya M

1 reviews | Active since Jan 2019

10 Jun 2019, 08:52

Horrible service from One@one: ITC number!!

I reported my cellphone ****** on May 27 and i am yet to receive an ITC number from one2one. I have called numerous times to follow up on this matter and i was told the matter would be escalated last week thursday and i would hear from someone before the end of business day on friday yet i am still waiting!! This is delaying my insurance claim process. Somebody please assist!!

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Replies (1)
TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply10 Jun 2019, 09:29
Official
Good day Nokukhanya M,

We apologise for the inconvenience caused. We're looking into this matter and a one2one representative will get in touch with you directly.

Kind Regards,
The one2one Team