1 reviews | Active since Jun 2017

01 Jun 2017, 11:53

Horrible customer service

<p>I took a contract with one2one foshini group for data bundles I cancelled it within the 5 days before activation they decided to remove my number from the network I can't do anything on my phone I have been calling since 25/05/17 until today and they told me it would take 24-48 working hour their service is horrible and I won't recommend it to anyone.</p>

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Replies (1)
TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply02 Jun 2017, 11:27
Official

Hi Maluleke Senhle


We're so sorry to hear you had a bad experience with our contact centre. This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again.

A member of our One2one team will get in touch with you directly.


Kind Regards,
The One2one Team